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REFUND POLICY

We offer an exchange only policy. 

Returns must reach us no later than 14 days from the date of purchase. After the 14 days have passed we will no longer be able to offer exchanges. 

To be eligible for exchanges, the item must be unused, in the original packaging with the original tags still on the item. Any signs of wear and exchange will not be valid, signs of wear include: Odour (Body odour, Perfumes, etc and Makeup stains. 

You are responsible for returning the items back to the returns address, postage costs are to be paid by the customer. 

RETURNS ADDRESS 

 

BASIC BOUTIQUE

16 SOMERSET RD

MANCHESTER

M43 7PF 

 
 

Contact Support

If you have questions or concerns about a product that you purchased online, please fill out the form below and a member of our team will get in touch as soon as possible.

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